Return Policy

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7-Day Return Policy

1. Can I return/replace my order?

Yes, simply email us at [email protected] or call/WhatsApp +91 7001748715 with your order ID and reason within 7 days from delivery.

2. When will I get my refund?

Your refund will be initiated within 2 business days after we receive and verify the returned item.

3. Will I be charged for returns/replacements?

No. We offer free returns.

4. How will I be refunded?

After verifying the returned item, you will be given one of the following options:

  • Replacement product of same amount.
  • Full refund to the original payment method (Only for Wrong Product Delivered).
  • A coupon code of equivalent value.

5. What types of returns/replacements are accepted?

You can return/replace items if:

  • The shipment is damaged during transit.
  • There are manufacturing defects.
  • You received the wrong product (video recording of the packaging before opening is mandatory).
  • The product specifications don’t match the description on the product page.

6. What return/replacement requests may be rejected?

Return requests may be denied if:

  • The request is made after 7 days from delivery—such requests will not be entertained under any condition.
  • The item is shipped before return confirmation.
  • Labels are manipulated or missing.
  • The returned item is different from what was sent.
  • The item has been used.
  • Provided images don’t meet return guidelines.
  • Any part of the product is missing.
  • There’s not a visual difference between the product delivered and shown on the website.

6. Returns Outside Standard Criteria

If your return reason does not fall under the standard accepted criteria, but you still wish to return the product, you may do so through one of the following two options:

  • In-Store Return: You can visit our store location directly to return the item in person.
  • Return via Self-Shipment: You may ship the parcel back to our store address at your own expense. Post verification, the refund will be initiated within 2 business days to the original payment method.